How do I sync Securities Positions?

idowell

Quicken is downloading my Ameriprise transactions correctly but I think there must be a problem with the historical data and I need Quicken to compare all of the securities positions it has with the one's that Ameriprise has and adjust the ones in Quicken to match the online positions.  Quicken is showing an incorrect value for my account and it is not due to incorrect current price or transaction downloads.

jacobs

Quicken cannot compare your historical transactions to find the discrepancy; you're going to have to do that. If you provide more information about what information is off (number of shares? share price? gains/losses?) we can maybe help you zero in on what to look for.

For starters, scroll to the beginning of your account's transaction history to see if you have any gray Placeholder transactions.