Mac Subsciption - Bank of America not updating

Using Mac Subscription.

Trying to add Bank of America account, but it is not working.

20 days until deciding renewing subscription, so need a help getting this problem solved to decide.

Thank you.
----

name: (null)
email: (null)
date: 2021-04-04 12:24:03 (America/Los_Angeles)
date: 2021-04-04 19:24:03 (GMT)
date: 2021-04-04 12:24:03 (PST)
OS: 11.2.3
Product: Quicken
Version: 6.1.1
Build: 601.37924.100
Sync: Enabled
Cloud status: 0

errors count: 1

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
error #1
level: 4 (Debug = 0, Critical = 6)

description:
add account error

suggestion:
Try again later.

system description:
institution login: can't setup (aggregator error)

BID: 26757

FI name: Bank of America

response:
(null)

poll response:
{
"status" : "AGGREGATOR_IN_ERROR",
"aggregators" : [
{
"channel" : "FDS_DEFAULT",
"cpAggStatusCode" : "ccscrape.102",
"aggStatus" : "FI_TIMEOUT",
"isProcessing" : false,
"cpAggStatusDetail" : "Retry. We are temporarily unable to perform this function. Please try again later"
}
],
"mode" : "DISCOVER_AND_ADD_ACCOUNTS",
"institutionLoginId" : "267994215815374593",
"isProcessing" : false
}

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Inyong

    Thank you for taking the time to visit the Community to report this issue.

    If you have not done so already, I would recommend taking a moment to review the steps and information available here.

    Please let us know if these steps work to resolve the issue

    Thank you,
    -Quicken Tyka
    ~~~***~~~