Mac Subsciption - Bank of America not updating

Inyong
Inyong Member
Using Mac Subscription.

Trying to add Bank of America account, but it is not working.

20 days until deciding renewing subscription, so need a help getting this problem solved to decide.

Thank you.
----

name: (null)
email: (null)
date: 2021-04-04 12:24:03 (America/Los_Angeles)
date: 2021-04-04 19:24:03 (GMT)
date: 2021-04-04 12:24:03 (PST)
OS: 11.2.3
Product: Quicken
Version: 6.1.1
Build: 601.37924.100
Sync: Enabled
Cloud status: 0

errors count: 1

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
error #1
level: 4 (Debug = 0, Critical = 6)

description:
add account error

suggestion:
Try again later.

system description:
institution login: can't setup (aggregator error)

BID: 26757

FI name: Bank of America

response:
(null)

poll response:
{
"status" : "AGGREGATOR_IN_ERROR",
"aggregators" : [
{
"channel" : "FDS_DEFAULT",
"cpAggStatusCode" : "ccscrape.102",
"aggStatus" : "FI_TIMEOUT",
"isProcessing" : false,
"cpAggStatusDetail" : "Retry. We are temporarily unable to perform this function. Please try again later"
}
],
"mode" : "DISCOVER_AND_ADD_ACCOUNTS",
"institutionLoginId" : "267994215815374593",
"isProcessing" : false
}

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Inyong

    Thank you for taking the time to visit the Community to report this issue.

    If you have not done so already, I would recommend taking a moment to review the steps and information available here.

    Please let us know if these steps work to resolve the issue

    Thank you,
    -Quicken Tyka
    ~~~***~~~
This discussion has been closed.