Mac Subsciption - Bank of America not updating

Inyong
Quicken Mac Subscription Member
Using Mac Subscription.
Trying to add Bank of America account, but it is not working.
20 days until deciding renewing subscription, so need a help getting this problem solved to decide.
Thank you.
----
name: (null)
email: (null)
date: 2021-04-04 12:24:03 (America/Los_Angeles)
date: 2021-04-04 19:24:03 (GMT)
date: 2021-04-04 12:24:03 (PST)
OS: 11.2.3
Product: Quicken
Version: 6.1.1
Build: 601.37924.100
Sync: Enabled
Cloud status: 0
errors count: 1
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
error #1
level: 4 (Debug = 0, Critical = 6)
description:
add account error
suggestion:
Try again later.
system description:
institution login: can't setup (aggregator error)
BID: 26757
FI name: Bank of America
response:
(null)
poll response:
{
"status" : "AGGREGATOR_IN_ERROR",
"aggregators" : [
{
"channel" : "FDS_DEFAULT",
"cpAggStatusCode" : "ccscrape.102",
"aggStatus" : "FI_TIMEOUT",
"isProcessing" : false,
"cpAggStatusDetail" : "Retry. We are temporarily unable to perform this function. Please try again later"
}
],
"mode" : "DISCOVER_AND_ADD_ACCOUNTS",
"institutionLoginId" : "267994215815374593",
"isProcessing" : false
}
Trying to add Bank of America account, but it is not working.
20 days until deciding renewing subscription, so need a help getting this problem solved to decide.
Thank you.
----
name: (null)
email: (null)
date: 2021-04-04 12:24:03 (America/Los_Angeles)
date: 2021-04-04 19:24:03 (GMT)
date: 2021-04-04 12:24:03 (PST)
OS: 11.2.3
Product: Quicken
Version: 6.1.1
Build: 601.37924.100
Sync: Enabled
Cloud status: 0
errors count: 1
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
error #1
level: 4 (Debug = 0, Critical = 6)
description:
add account error
suggestion:
Try again later.
system description:
institution login: can't setup (aggregator error)
BID: 26757
FI name: Bank of America
response:
(null)
poll response:
{
"status" : "AGGREGATOR_IN_ERROR",
"aggregators" : [
{
"channel" : "FDS_DEFAULT",
"cpAggStatusCode" : "ccscrape.102",
"aggStatus" : "FI_TIMEOUT",
"isProcessing" : false,
"cpAggStatusDetail" : "Retry. We are temporarily unable to perform this function. Please try again later"
}
],
"mode" : "DISCOVER_AND_ADD_ACCOUNTS",
"institutionLoginId" : "267994215815374593",
"isProcessing" : false
}
0
Answers
This discussion has been closed.
Categories
- All Categories
- 22 Product Ideas
- 28 Announcements
- 206 Alerts, Online Banking & Known Product Issues
- 20 Product Alerts
- 743 Welcome to the Community!
- 617 Before you Buy
- 1.2K Product Ideas
- 50.5K Quicken Classic for Windows
- 15.6K Quicken Classic for Mac
- 992 Quicken Mobile
- 784 Quicken on the Web
- 76 Quicken LifeHub