One transaction that keeps losing the "R" after reconciling

Azonie
Azonie Member ✭
in Registers & Transactions (Windows)
Every time I reconcile account using online reconciling I get the problem. The same transaction keeps losing the "R" and I have to mark it as reconciled again. But then when I coming the next time and let the account sync with Cloud, it still comes up with the "R" missing and I have to do it again. I have even deleted the transaction and re-entered it manually and it still happens the next time the account syncs.
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Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Azonie

    Thank you for taking the time to share the details of your experience and feedback with the Community, although I apologize that you have not yet received a response.

    Please navigate to Help > About Quicken and provide the release that you are running.

    What type of transaction is this? Is this an income or expense?

    If you have not done so yet, I would recommend running the Validate & Repair tool on the data file from the File menu > File Operations > Validate & Repair option.

    In the Validate File window that opens, click the top box to "validate file" and then click OK.

    When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.

    Please let us know what you find!

    -Quicken Tyka

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