How do I Renew?
Your renewal process is a disaster. Got the prompt that my subscription didn't renew. Clicked on the link and updated my payment info (which was already current). Then I get a message about migrating my existing account, but when I log in I don't see any explanation of what that means or how to do it. Same payment info is there. Trying logging out and logging back in, still expired. Logged back into my account, it prompts me to update payment info again, even though it is current and hasn't changed. And nowhere do I see an actual option to renew my subscription. WTF, could you make this any harder?