you for reaching out on the community and telling us about your issue. I do
apologize for the issue you're having. I believe in this case it would help to get a couple of screenshots that will help illustrate the issue you're having. I'll leave an article down below on how to do.
Note: You may need to drag the photos into the response in order to add them to the response.
Once you get the chance let us know and we'll see what we can do.