Kire said: My problem is NOT about the file version. I have the install files for the correct version. I used the same installation files that I used 3 or 4 years ago when I was using Quicken 2015 on a daily basis. But since then I do not need Quicken anymore. But now I need to check some information about my bank accounts and investments accounts I had in 2018. And I cannot do it because Quicken 2015 is asking me for mu ID and password and shows a message about some "unknown error". I dont want to buy a new Quicken License just to LOOK at at my old statements.
jtemplin said: But the install files aren't enough. There were bug fixes to 2015 that my fix your login problem.Take @Sherlock's advice and install the mondo patch to your new 2015 install.
Kire said: Hi, I was using Quicken 2015 up to 2018. Then I stopped because I did not need it anymore. Now I just need to look and check my old account information. I installed Quicken 2015 and there is no way I can manage to look at my old account info. After opening the file, Quicken asks me for ID and password (I'm logged in here using it, so it works). and then a unknown error appears. I can see the account main page for a split of a second before the login screen comes. So, how can I solve this problem? Is there a "view only" Quicken version?? I really just need to check my old account statements. Can I maybe downgrade the 2015 file version to the 2010 file version? (Q2010 works fine). Thanks for any help,