Quicken loses the security prices after closing and reopening the program

Question

I’m using quicken 2006 which has 20 years of data. I’m running it on windows xp via parallels on a Mac. I had to get a new iMac. I found when I loaded my back up on to my new Mac my quicken file opened ok. However when I close the program and reopen it all the security price history is gone. Does anyone know why this is happening? I have to use quicken 2006 as I’m in New Zealand and can’t get any replacement. Quicken has been brilliant for me over the last 20 years. Just hope I can sort this issue. Ive tried validate but that doesn’t sort the problem.

I did try holding the control and 4 button as well whilst in an investing account and that reinstates the prices where there has been a transaction but it doesn’t reinstate the historical security prices that I’ve loaded manually every month. Does anyone know why this is happening. I may have to try a different program.

Sherlock · Answer

The price history is maintained in the QPH file.  I suspect the QPH file may not have been restored properly.