Hello @JonDS
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. If you haven't already you'll still want to sign out and sign back in to see if we're able to get updates on your account. It refreshes the connection to Quicken making sure that that isn't the issue. The article down below will give instructions how to do so.https://community.quicken.com/discussion/7890825/faq-how-to-resolve-the-error-message-quicken-online-service-is-unavailable#latestOnce you get a chance let us know if you're still having issues.
Thanks,
Quicken Francisco