On-going USAA One Step Update Error - CC-502 (several days now) - Known issue?

landmstuff
landmstuff Quicken Windows 2017 Member
edited April 2022 in Errors and Troubleshooting (Windows)
On-going USAA One Step Update Error - CC-502 (several days now) - Known issue?

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @landmstuff,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    Please, review this error-specific support article regarding error CC-502.

    As stated at the bottom of the article, if the error persists after 24 hours or more, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files to find the internal error and file for an escalation.

    Please click here to review Quicken Support's hours of operation.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @landmstuff,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    Please, review this error-specific support article regarding error CC-502.

    As stated at the bottom of the article, if the error persists after 24 hours or more, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files to find the internal error and file for an escalation.

    Please click here to review Quicken Support's hours of operation.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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