Online Quicken asking to select existing data file

Question

The last time I opened Quicken there was an update which ran fine. After the update completed, I opened Quicken and got a screen saying "Select your existing data file to get started". I thought my Quicken files were backed up to the cloud. Why would it need me to select a data file from my PC? This doesn't make any sense. I have refrained from selecting a data file to avoid possible chaos in my data. What should I do? I am running version R32.12

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Chris_QPW · Answer

Usually the reason you get this message is because another program like a cloud sync or a backup program has the data file locked.  And when Quicken goes to open it, it gets an error.  Quicken takes that error as "not there", and that is why it displays the new user dialog.

vlnielsen · Answer

Thanks Diana and Greg. I do have an up-to-date backup of my data file. I will use it to “get started”.

Greg_the_Geek · Answer

What is the full path to the folder that contains your Quicken data file on the hard drive?