Did Associated Bank stop downloading about April 27, 2021?

Mike O'Brien

When I attempted to reset, that didn't work. When I deactivated and attempted to reset up downloading, I got a message that the Associated Bank website "is temporarily unavailable."

AD59

I am now having the same problem and, when I tried to reset the account, I received a message that Associated Bank is "blocking access" to Quicken and that Quicken can't resolve the problem until Associated removes the block?

Quicken Francisco

Hello @Mike O'Brien

Thank you for reaching out on the community and telling us about your issue. I do apologize in the issue you're having. That is odd I'm wondering where exactly the issue is. I believe in this case it might help trying to see on a test file if we have a similar issue. This will give us a better idea of where exactly the issue is. I'll leave steps down below and you can find it on the third step on the article.

 https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

Once you get the chance let us know what you're able to find out. From there we'll see what we're able to do next.

Thanks,

Quicken Francisco

AD59

I am now having the same problem and, when I tried to reset the account, I received a message that Associated Bank is "blocking access" to Quicken and that Quicken can't resolve the problem until Associated removes the block?

Ps56k2

here is the internal Quicken config -
and it looks like they only support either manual Web-Connect downloading from their website,
or from the Express Web Connect provided by a proxy service provider .... which may be reason for the blocking -

02440    02440    02440    Associated Bank    https://secure.associatedbank.com/auth/SignIn?wa=wsignin1.0&wtrealm=https://secure.associatedbank.com/banking/&wctx=rm    1-800-682-4989    https://secure.associatedbank.com/auth/SignIn?wa=wsignin1.0&wtrealm=https://secure.associatedbank.com/banking/&wctx=rm    ACTIVE        
BANKING,CREDIT&WEB-CONNECT        
BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT  

Mike O'Brien

AD59 - Thanks. I assume this will get straightened out in a few days, but it's good to know that the problem is on the Associated Bank end and not something I did. Regards, Mike O'Brien

Quicken Francisco

@AD59

Thank you for letting us know that the bank is aware of the issue currently and looking into the block. If you do receive any future updates feel free to post them here.

Thanks,
Quicken Francisco

Mike O'Brien

Associated Bank must have "unblocked" the Quicken download, and I was finally able to get the download working correctly again. But something in that process caused my bank balance to increase almost $40K, which would be terrific if it were true. Sadly, it was not. So I reconciled the account, made an adjustment in the register and "reconciled" myself to the loss of these fleeting riches.

HCNThree

@Mike O'Brien I had the same thing happen to me today. When I looked back at my transactions I found a "new" reconciled entry labelled Opening Balance that deposited extra cash in my account. I removed that and did a little other cleanup and was able to properly reconcile the account that had the extra cash in it at that point.

Mike O'Brien

Interesting. I never really tracked down the exact register entry or entries that caused the problem, but it's good to know another user had the same problem. Regards, Mike O'Brien

Chris_QPW

Hi folks, they just released a patch that addresses this problem (note it can only fix it "in the future" not fix what is already in your account).  See this announcement:
https://community.quicken.com/discussion/7893464/windows-r33-xx-release-us