CapitalOne accounts not updating

QknUserA
QknUserA Member ✭
in Download, Add/Update Accounts (Windows)
Since mid-April, my CapitalOne accounts haven't downloaded any new transactions even though at least 20 have posted. There is no error in Quicken.
Will this be fixed? I consider it a key feature
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Best Answer

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Answer ✓
    Hello @QknUserA

    Thank you for taking the time to visit the Community to report this issue although, I apologize that you have not received a response.

    If you have not done so already, I would recommend signing out and back into the program.

    1. Go to Edit > Preferences > Quicken ID & Cloud accounts
    2. Click sign in as a different user
    3. Type "yes" to sign out
    4. After you sign out, sign back in with the same Quicken ID
    Once this has been completed, please update once more and let me know the results.

    -Quicken Tyka


    ~~~***~~~

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Answer ✓
    Hello @QknUserA

    Thank you for taking the time to visit the Community to report this issue although, I apologize that you have not received a response.

    If you have not done so already, I would recommend signing out and back into the program.

    1. Go to Edit > Preferences > Quicken ID & Cloud accounts
    2. Click sign in as a different user
    3. Type "yes" to sign out
    4. After you sign out, sign back in with the same Quicken ID
    Once this has been completed, please update once more and let me know the results.

    -Quicken Tyka


    ~~~***~~~

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