R33.19 One Step Update Progress Window Disappears Mid-Update

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Answers

  • Randy 415
    Randy 415 Quicken Windows Subscription Windows Beta Beta
    edited May 2021
    Same problems here. OSU status screen disappears for 45 seconds, while the update continues to run?. Finally the completion screen shows, but some accounts are missing from the update status list. Trying the update now... (I had reported this multiple times in the past several weeks).
    Now using R33.24 OSU status screen still disappears for 45 seconds while OSU runs in the background?.  Finally , the completion screen shows, and all accounts are listed. So we are getting closer.
  • tswhitewater
    tswhitewater Quicken Windows Subscription Member
    My issues are resolved. Thanks for the patch.
  • Frank15
    Frank15 Member ✭✭
    After disabling Mobile Sync in Edit>Preferences my OSU is working normally again. I'm just wondering if setting up Mobile Sync again will cause the problem to return.
  • Randy 415
    Randy 415 Quicken Windows Subscription Windows Beta Beta
    Today, the OSU never displayed the final SUmmary Screen. Then Quicken crashed.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Randy 415

    Thank you for the response and the additional details.

     If you have not done so already, I would recommend uninstalling using the QcleanUI utility and then reinstalling the Quicken application.

    https://www.quicken.com/support/using-qcleanui-uninstall-quicken

    Please let me know if the freezing persists after completing this step.

    -Quicken Tyka.

    ~~~***~~~
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