CC 501

Remind me why I pay for this service when there is a CC501 error and I'm unable to download transactions for a week?

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Answers

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    edited May 21 Accepted Answer
    Not enough info provided to assist you.
    What Q product are you running, that BUILD of that product and what's your "Membership  Valid thru" date?  This info can be found at HELP, About Quicken.
    Next, what financial  institutions are you downloading from when you get the CC-501?
    Next,  have you read and followed the instructions here:https://www.quicken.com/support/error-when-using-online-services-cc-501

    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • whitlock
    whitlock Member ✭✭
    Version R33.22 Build 27.1.33.22 Membership 2/12/2022 Quicken Deluxe
    Trying to update my credit union account since no downloads since January.
  • BigRo
    BigRo Member
    Version R33.24 build 27.1.33.24...trying to connect with my NYSDCP account..Error Message
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Have you read the 2nd link that I provided.  Numerous CU's are experiencing this. 
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Bart Anderson
    Bart Anderson Member ✭✭
    I've been unable to download from the credit union for a couple of months. As of 5/26 Q was working on it but no ETA for a fix. Not a peep since then. Is anybody making progress on the issue?
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    I've been unable to download from the credit union for a couple of months. As of 5/26 Q was working on it but no ETA for a fix. Not a peep since then. Is anybody making progress on the issue?

    Re-read the message immediately prior to yours.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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