Using Quicken on two computers with different data files

Clifford Egel

I had been running Quicken 2017 on two Macs, with two completely different data sets, for some time with no worries. Some time ago I updated one of the copies to the new Quicken subscription version, and continued to use it, again with no issues on either computer.

The trouble apparently began when I decided to update Quicken 2017 to the new version on the second Mac. That copy ran just fine, but the copy on the first Mac would no longer download financial data. It would go through the motions, and generate an appropriate Account Status report showing success, but no data was downloaded. In addition, pop-up windows were appearing informing that there were difficulties downloading data- but the accounts shown in the windows had been closed long ago.
In addition, I noticed that one of the accounts from the second computer’s data file now somehow appeared in the account list of the first computer.

On a hunch, I disconnected the data update on the second computer, and tried the first computer again. The download problem was the same as before, but the pop-up windows no longer appeared.

Help!

jacobs

Quicken 2017's data downloading has been discontinued; if you still have that on the first computer, it shouldn't be downloading data no matter that you do. RickO's post above should get your subscription Quicken back to functioning. 

jacobs

Quicken 2017's data downloading has been discontinued; if you still have that on the first computer, it shouldn't be downloading data no matter that you do. RickO's post above should get your subscription Quicken back to functioning. 

Clifford Egel

I checked both computers- the original computer shows a nickname of Quicken Data under <preferences><connected services>; the other computer shows nothing- just a blank field. On the Quicken website it shows two Quicken cloud accounts- one Quicken Data and the other one my name and Finances.
I was thinking of entering a new nickname in the blank field on the second computer, but must admit to some trepidation- apparently the cloud account will need to be reset, with possible loss of data.
THANK YOU for your help!

Clifford Egel

Rick & Jacobs:
It worked! Had to disconnect and reconnect all of the accounts, but all is well again.
THANK YOU! THANK YOU! THANK YOU!
Cliff