First Progress Mastercard charges appear as payments, payments as chargesClosed
First Progress MasterCard charges appear as payments, payments as charges, OK [other platforms].
Quicken blames the bank but the charges are correct in [other platforms] The transactions are download but in the wrong order. Quicken has so far refused to fix this. I can use [other platforms] but not Quicken for these Transactions so far. I would prefer if Quicken would fix this, I wonder what it takes to get Quicken to fix this?
Quicken blames the bank but the charges are correct in [other platforms] The transactions are download but in the wrong order. Quicken has so far refused to fix this. I can use [other platforms] but not Quicken for these Transactions so far. I would prefer if Quicken would fix this, I wonder what it takes to get Quicken to fix this?
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[removed - inaccurate/disruptive - see https://community.quicken.com/discussion/comment/20183649/#Comment_20183649]
I wish that Quicken had told me that checking on this issue.
Thank you @Quicken Sarah, with this all happening in the private emails it was hard to know what was going on.
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This is my website: http://www.quicknperlwiz.com/
This is my website: http://www.quicknperlwiz.com/
First Progress downloads the transaction exactly like their website, the amount of the transactions are correct but the sign (+) (-) of the data is wrong; charges must be negative numbers in Quicken Credit card accounts, and payments must be positive numbers in Quicken Credit card accounts. First Progress MasterCard is a credit card processing company and they seem to be unaware of their Online Banking Provider so I cannot ask the "Bank" to fix this they are not a "Bank". I have written a letter to First Progress MasterCard, but I expect them to respond that Quicken is a third party program they do not support Quicken; which is funny because it almost works! I do know why Quicken claims to support them, I think that Quicken used to have a contract with them but do not have one presently.
If First Progress has a contract with Intuit or an Online Banking provider, this problem can easily be fixed with (* -1) of the data.
Quicken has open a ticket but that is not solving the problem. One solution would be for Quicken program itself to check the sign (+) (-) of the data when it is input into Quicken and change it if is wrong, or have an option to do that.
It seem more likely to me that First Progress MasterCard does not have a contract with Intuit and that is the reason the problem is not being fix. For now the data has to manually corrected charges move manually from payment to charges, and payments moved from charges to payment; almost the same as doing it manually in the first place.
So right now, First Progress MasterCard is not actually supported by Quicken, because it does not work correctly, maybe a ticket open but no ETA if ever gets fix; that is the same as not supported.
https://www.intuit.com/partners/fdp/implementation-support/ofx/get-a-quote-tool/
Participation Fee Due ? Annual Version Fee $33,000
Intuit charges "Banks" at least $10,000 per year for a contract.
https://www.intuit.com/partners/fdp/implementation-support/ofx/why-connect/connectivity-types/
Express Web Connect - contract with your OFX/Online Banking Provider might be required
Express Web Connect is the second of two automatic update options. Unlike Direct Connect which communicates directly with your OFX servers, Express Web Connect utilizes aggregation to retrieve transactions from your online banking site. Intuit creates and manages this connectivity type when you have a contracted Web Connect or Direct Connect BID. Please check with your OFX/Online Banking Provider to make sure aggregation is supported by your OLB site.
Since the transaction data does download correctly as it is on First Progress MasterCard Website, appearently Quicken/ Intuit is connected otherwise it would not work at all; but with an incorrect sign (+) (-), the data is nearly useless.
Apparently Quicken does not talk to Intuit about data errors, otherwise this could have been fixed already; and I do not have time to manually correct the data that is what I paying Quicken to do.
If First Progress has a contract with Intuit or an Online Banking provider, this problem can easily be fixed with (* -1) of the data.
Quicken has open a ticket but that is not solving the problem. One solution would be for Quicken program itself to check the sign (+) (-) of the data when it is input into Quicken and change it if is wrong, or have an option to do that.
It seem more likely to me that First Progress MasterCard does not have a contract with Intuit and that is the reason the problem is not being fix. For now the data has to manually corrected charges move manually from payment to charges, and payments moved from charges to payment; almost the same as doing it manually in the first place.
So right now, First Progress MasterCard is not actually supported by Quicken, because it does not work correctly, maybe a ticket open but no ETA if ever gets fix; that is the same as not supported.
https://www.intuit.com/partners/fdp/implementation-support/ofx/get-a-quote-tool/
Participation Fee Due ? Annual Version Fee $33,000
Intuit charges "Banks" at least $10,000 per year for a contract.
https://www.intuit.com/partners/fdp/implementation-support/ofx/why-connect/connectivity-types/
Express Web Connect - contract with your OFX/Online Banking Provider might be required
Express Web Connect is the second of two automatic update options. Unlike Direct Connect which communicates directly with your OFX servers, Express Web Connect utilizes aggregation to retrieve transactions from your online banking site. Intuit creates and manages this connectivity type when you have a contracted Web Connect or Direct Connect BID. Please check with your OFX/Online Banking Provider to make sure aggregation is supported by your OLB site.
Since the transaction data does download correctly as it is on First Progress MasterCard Website, appearently Quicken/ Intuit is connected otherwise it would not work at all; but with an incorrect sign (+) (-), the data is nearly useless.
Apparently Quicken does not talk to Intuit about data errors, otherwise this could have been fixed already; and I do not have time to manually correct the data that is what I paying Quicken to do.
6/17/2021 First Progress MasterCard call be today, their position is that they are allowing the download of the data to Quicken, by QFX and Express Web Connect
and it is for Quicken and Intuit make sure the Charges are negative numbers and Payments are positive numbers.
It is the responsibility of Quicken or Intuit can check the sign of the data for their program and change the sign of the data if necessary (* -1) to import charges as negative number and payments a positive numbers which is the opposite of the website.
In accounting Credit Card charges are positive number on the Charge company website because charges are assets (+) to the Charge company, but Liabilities (-) to Quicken customers that is why Quicken shows charges as negative numbers because you owe the charged amount.
It is unknown why Quicken and Intuit is unable to quickly fix this simple problem, I have seen it before.
and it is for Quicken and Intuit make sure the Charges are negative numbers and Payments are positive numbers.
It is the responsibility of Quicken or Intuit can check the sign of the data for their program and change the sign of the data if necessary (* -1) to import charges as negative number and payments a positive numbers which is the opposite of the website.
In accounting Credit Card charges are positive number on the Charge company website because charges are assets (+) to the Charge company, but Liabilities (-) to Quicken customers that is why Quicken shows charges as negative numbers because you owe the charged amount.
It is unknown why Quicken and Intuit is unable to quickly fix this simple problem, I have seen it before.
Hello @alannsandiego
I do apologize for not having a response sooner here for you. Are you still experiencing issues with your first progress Mastercard? If so could I ask that for you to submit a problem with all logs attached other than the sanitized file (They should all be enabled by default). You can do so by going across the top to help > report a problem.
Once you get the chance let us know and we'll take a look again if necessary;
Thanks,
Quicken Francisco
I do apologize for not having a response sooner here for you. Are you still experiencing issues with your first progress Mastercard? If so could I ask that for you to submit a problem with all logs attached other than the sanitized file (They should all be enabled by default). You can do so by going across the top to help > report a problem.
Once you get the chance let us know and we'll take a look again if necessary;
Thanks,
Quicken Francisco
The same thing is happening with my Citi Mastercard account. Is this going to get fixed by Quicken?
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The previous post is how First Progress MasterCard downloads, with the beginning balance corrected Here the end balance is correct, Only the Sign of the Charges needs to be changed from Positive on the website to negative for download into Quicken and the Payments negative needs to be changed to Positive for download into Quicken and then the balance is correct.
Quicken_Tyka Moderator mod was helping me she said she ask another moderator to help me,
she not available until Thursday now.
Quicken_Tyka Moderator mod was helping me she said she ask another moderator to help me,
she not available until Thursday now.
Hello @NotACPANotACPA said:There is NOTHING in this unnecessarily lengthy post that shows the <TRNAMT> field. So your claim that the bank is sending it properly is unsupported.Try saving a downloaded QFX file and extracting from that. You could also try looking in the OFX Log.Here's an example of such a debit transaction "<TRNAMT>-600.00" actually sent by my bank.
Thank you for your interest in this post. I can confirm that we are investigating this issue and I have reviewed the log files and verified the financial institution is sending the amounts correctly and we are investigating further as a possible bug in Quicken.
I'll be back to share any updates and/or the ticket number as they become available.
Sarah
[removed - inaccurate/disruptive - see https://community.quicken.com/discussion/comment/20183649/#Comment_20183649]
First Progress downloads the transaction exactly like their website, the amount of the transactions are correct but the sign (+) (-) of the data is wrong; charges must be negative numbers in Quicken Credit card accounts, and payments must be positive numbers in Quicken Credit card accounts. First Progress MasterCard is a credit card processing company and they seem to be unaware of their Online Banking Provider so I cannot ask the "Bank" to fix this they are not a "Bank". I have written a letter to First Progress MasterCard, but I expect them to respond that Quicken is a third party program they do not support Quicken; which is funny because it almost works! I do know why Quicken claims to support them, I think that Quicken used to have a contract with them but do not have one presently.
If First Progress has a contract with Intuit or an Online Banking provider, this problem can easily be fixed with (* -1) of the data.
Quicken has open a ticket but that is not solving the problem. One solution would be for Quicken program itself to check the sign (+) (-) of the data when it is input into Quicken and change it if is wrong, or have an option to do that.
It seem more likely to me that First Progress MasterCard does not have a contract with Intuit and that is the reason the problem is not being fix. For now the data has to manually corrected charges move manually from payment to charges, and payments moved from charges to payment; almost the same as doing it manually in the first place.
So right now, First Progress MasterCard is not actually supported by Quicken, because it does not work correctly, maybe a ticket open but no ETA if ever gets fix; that is the same as not supported.
https://www.intuit.com/partners/fdp/implementation-support/ofx/get-a-quote-tool/
Participation Fee Due ? Annual Version Fee $33,000
Intuit charges "Banks" at least $10,000 per year for a contract.
https://www.intuit.com/partners/fdp/implementation-support/ofx/why-connect/connectivity-types/
Express Web Connect - contract with your OFX/Online Banking Provider might be required
Express Web Connect is the second of two automatic update options. Unlike Direct Connect which communicates directly with your OFX servers, Express Web Connect utilizes aggregation to retrieve transactions from your online banking site. Intuit creates and manages this connectivity type when you have a contracted Web Connect or Direct Connect BID. Please check with your OFX/Online Banking Provider to make sure aggregation is supported by your OLB site.
Since the transaction data does download correctly as it is on First Progress MasterCard Website, appearently Quicken/ Intuit is connected otherwise it would not work at all; but with an incorrect sign (+) (-), the data is nearly useless.
Apparently Quicken does not talk to Intuit about data errors, otherwise this could have been fixed already; and I do not have time to manually correct the data that is what I paying Quicken to do.
If First Progress has a contract with Intuit or an Online Banking provider, this problem can easily be fixed with (* -1) of the data.
Quicken has open a ticket but that is not solving the problem. One solution would be for Quicken program itself to check the sign (+) (-) of the data when it is input into Quicken and change it if is wrong, or have an option to do that.
It seem more likely to me that First Progress MasterCard does not have a contract with Intuit and that is the reason the problem is not being fix. For now the data has to manually corrected charges move manually from payment to charges, and payments moved from charges to payment; almost the same as doing it manually in the first place.
So right now, First Progress MasterCard is not actually supported by Quicken, because it does not work correctly, maybe a ticket open but no ETA if ever gets fix; that is the same as not supported.
https://www.intuit.com/partners/fdp/implementation-support/ofx/get-a-quote-tool/
Participation Fee Due ? Annual Version Fee $33,000
Intuit charges "Banks" at least $10,000 per year for a contract.
https://www.intuit.com/partners/fdp/implementation-support/ofx/why-connect/connectivity-types/
Express Web Connect - contract with your OFX/Online Banking Provider might be required
Express Web Connect is the second of two automatic update options. Unlike Direct Connect which communicates directly with your OFX servers, Express Web Connect utilizes aggregation to retrieve transactions from your online banking site. Intuit creates and manages this connectivity type when you have a contracted Web Connect or Direct Connect BID. Please check with your OFX/Online Banking Provider to make sure aggregation is supported by your OLB site.
Since the transaction data does download correctly as it is on First Progress MasterCard Website, appearently Quicken/ Intuit is connected otherwise it would not work at all; but with an incorrect sign (+) (-), the data is nearly useless.
Apparently Quicken does not talk to Intuit about data errors, otherwise this could have been fixed already; and I do not have time to manually correct the data that is what I paying Quicken to do.
This post has been closed.