Union Bank of CA Not downloading

HDanS
HDanS Quicken Windows 2017 Member
Quicken has stopped downloading from Union Bank of CA. Last entry is May 4, 2021; today is May 29 and there is not data for this date range. HELP!!
Tagged:

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @HDanS

    Thank you for taking the time to share the details of your experience and feedback with the Community, although I apologize for any frustration that you have experienced so far.

    First, please navigate to Help > About Quicken and provide the release that you are currently running.

    May I ask if you experience this trouble if you update from the register?

    1. Open the transaction register for the account that is not downloading.
    2. Click the Gear Icon in the upper right of the register and select Update Now.
    3. Follow the on-screen instructions to complete the update.

    Do you receive transactions or possibly an error message? Please let me know what you find!

    -Quicken Tyka

    ~~~***~~~