For the last 3 months or so, when I reconcile an account, the programs jumps randomly.

Question

Randomly, when I click on a transaction to mark it cleared, the program closes the reconcile window and jumps to a transaction in a register.  It often isn't even the transaction I clicked on.  Then, when I click the box below the register to return to the reconcile window, I must click it twice.  The first time the reconcile window flashes but does not lock in.  The second time it will lock.  I can then click a few more transactions before it happens again.  I have used Quicken for years and only recently began having the problem.  It is very frustrating as it takes extra time to complete reconciliations. I wonder if anyone else has experienced this.

UKR · Answer

Just a shot in the dark ...
After the Quicken software update and encountering the problem, have you tried rebooting Windows?

frustrated_user_22 · Answer

This same problem started today, after a Quicken Update. Very frustrating as it's taking 2x longer. My mouse has had same settings for the last 2 years and no problem before on Quicken or any other program. I am single clicking only on the transaction line. Any suggestions or help?

Raymond Turner · Answer

I slowed the mouse click speed.  We will see if that helps.  I have been using quicken for 15 years and the same mouse for 5.  Never had the problem before, but thanks for your suggestions.