Why would a balance in account list not match the balance in the register

One of my accounts shows money in that account, however if I open that account and look at the register, the last balance is $0.0. I can not determine where Quicken is pulling that balance from.

The account in question is an old account with Fidelity. Fidelity shows a zero balance, but for some reason, my account list still shows a balance.

Answers

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Go back to the last sale, for each security previously in the account, and change the transaction to a "Sell All".
    Q recently expanded the number of digits available to a security quantity ... and I suspect that you've got an itty-bitty bit of the security remaining.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • bassemir
    bassemir Member
    thanks for the answer. I could not find a "sell all" option and this account had many different securities that were sold and moved to a new managed account. I went back through back up files to find a clue as to what happened. Apparently the account in question had a mismatch in the number of shares of securities between quicken and my financial institution. Since Quicken thought I had more shares, those securities were adding $$ to my account. Once I fixed those mismatches, the problem was solved.

    Thanks again for the response.
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Just for future reference, here's the "Sell All" function:


    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • bassemir
    bassemir Member
    ahhh good to know, thanks
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