I can not update Bank of America account

TracyLP
TracyLP Quicken Mac Other Member
edited May 2022 in Download, Add/Update Accounts (Mac)
I deactivated the account and have tried to both update existing account login and create a new Bank of America account but I get a message stating that Quicken can not connect as the website must be down. I can login to my Bank of America account just fine using a browser, so there must be another problem. This has been going on for a number of weeks

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @TracyLP

    Thank you for visiting the Community to report this issue, although I apologize that you have not received a response.

    If you are still experiencing this trouble I would first recommend you Reset the cloud data through the desktop program.
    1. Go to Edit > Preferences > Quicken ID, Mobile & Alerts.
    2. Click Reset your cloud data.
    Once this has been reset, I would attempt to connect one more and see if this resolves the issue. Please let us know the results!

    -Quicken Tyka
    ~~~***~~~
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