Hello @joanncephas41 Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.
With the behavior your experiencing being a mix of multiple things we would recommend contacting Quicken Support directly for the best assistance. I will leave our hours down below so you can find a time that works best for you.
Click here to review Quicken Support's hours of operation. Thanks, Quicken Francisco