Is anyone having issues connecting to Citizens Bank?
Quicken Premier for Mac, Version 6.2.1 (Build 602.38957.100),macOS 11.4 does not work correctly with Citizens Bank. It has ben dysfunctional for a very long time. I've been a quicken user since Q'98 and this problem has plagued Quicken as long as I can remember. It worked with previous and current versions for a long time but has now not worked for over a year. It does not download transactions using account update function. It duplicates transactions from last week that are entered via Web Connect. Every once in a while it connects and accurately downloads current activity. But Web Connect is the only way to be accurate. And that is extremely cumbersome.
Over the years I've brought this up only to be told its a Citizens Bank problem and to contact them. Right on cue they say its a Quicken Problem. When Quicken was purchased and remade it worked well. Now it's back to the same problems that the new program was supposed to leave behind.
And, as usual, I'm sure it's a Mac problem. That's the reason the original Quicken for Mac was dying......
They made it more expensive claiming it was NEW AND IMPROVE but reintroduced the same old problem...for me anyway. And maybe other Citizens Bank customers.