Can't connect to B of A -- Error CC-501

samatwood

I'm trying to connect my Quicken Deluxe with my B of A credit card using the Add Account box. I used my correct B of A login and password. I've tried about five times and keep getting the error CC-501. This is after it asks me to request a security code via text, which I do, and input. Any ideas? Thanks,
Sam

Quicken_Tyka

Hello @samatwood

Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

A "501" error will also require you to contact Quicken support for a review of the log files for a possible escalation to resolve.

https://www.quicken.com/support#contact-support

When contacting support, be sure to let me know how long you have been receiving this error.

Let us know how it goes!

-Quicken Tyka

Quicken_Tyka

Hello @samatwood

Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

A "501" error will also require you to contact Quicken support for a review of the log files for a possible escalation to resolve.

https://www.quicken.com/support#contact-support

When contacting support, be sure to let me know how long you have been receiving this error.

Let us know how it goes!

-Quicken Tyka