Etrade transactions stopped downloading in Feb 2021. How to fix/repair?

Question

My Etrade transactions have downloaded great for years. Recently they stopped. I have reset the account, deactivated/reactivated but noting has worked. Please advise if you know other action to take.

award999 · Answer

Thank you very much for your time and advice. I will go thru all the troubleshooting procedures. It that doesn't resolve the issue, I will definitely contact Quicken Support now that you have given me the direction on how to reach them.
 Thanks again!!!
 Al

UKR · Answer

One last shot in the dark and then I'll have run out of ammunition ...
If you haven't
rebooted Windows since you installed the latest software update, please do so
now and then try Quicken again.

Still not working?

Let's do some
"Troubleshooting 101" to ensure the Quicken software is installed and
updated properly and that your data file is in good working order. Crashes or
killing Quicken may damage the file.

Please perform all the steps in this document in the order specified, even if
you have done some of them before:
Troubleshooting
101 - Fixing Software Installation and Data File Problems

If it still doesn't work and if you haven't done
so already, I'd say it's time to call Quicken Support on the phone and request
help.  Let them do a screen share session
with you to review the situation and a download log file on your computer, to determine the nature
of the problem and to figure out how to fix it.

Quicken Support:

* To contact Quicken Support,
     please use this link only:
https://www.quicken.com/support#contact-support  and select Chat or Phone support. 

          Support is only available during posted hours of operation
* The phone number can be found
     at the support website.
* To start Chat or see the
     support phone number, your browser must allow popup windows from https://www.quicken.com

          See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
* If you are eligible for
     Premium Support (purchased separately or included as part of your
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     "Quicken Premium Support" 
     when you log in with your Quicken ID.
* Other links or phone numbers
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award999 · Answer

Check your Tools Menu / Account List if, for this account it shows "Yes (Direct Connect)" in the Transaction Download column. It shows "YES"

Is your investment register properly sorted by Date? YES

What is your setting for "automatically add to investment lists" in Edit / Preferences / Downloaded Transactions (2nd option from the top)?
 Whatever it is now, checkmarked or not, make a note of the setting. Click it to flip the setting, click OK to save it. Exit Quicken, wait 15 seconds and restart Quicken. Run an "Update Now" from the account register's gear icon.

This may manage to break a stuck downloaded transaction free. Did it?  Unfortunately, No :-(

All excellent suggestions that I had not tried. Another interesting point is that I tract two other Etrade accounts (son and daughter-in0-law) and they work fine. I've checked and double checked to make sure that they are setup identically. They are!