Add Financial Institution Error CC-501

Randy Trumbo

When attempting to add a new account I am receiving a CC-501 error code.
Account: National Financial - myStreetscape
Indicates unable to connect to the Quicken servers at this time. I have tried several times over several hours.

Quicken Anja

Hello @Randy Trumbo,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, please review this support article regarding error CC-501.

As stated in the article, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely be required to file an escalation in order to have it successfully resolved.

Please, click here to review Quicken Support's hours of operation.