OneStep update is messed up

ilyaz

For some time now (after Quicken updates), OneStep update practically does not work: of nine accounts only one updates. Looked in the Vault and found that 8 passwords "Not Required" while all 3 options Add, Change and Delete are grayed. Apparently, during one of the updates something messed up my Vault and now I have no way to correct it.
Is there any workaround to fix the vault and restore the functionality of OneStep update?

splasher

The first thing to try is going to Edit->Preferences->Quicken Id and click on "Sign in as a different user".
Logout and log back in using the same Quicken Id.
If that doesn't help, then de-activate and re-activate the accounts but you have undo all of them before you start the activation. 

splasher

If you have multiple accounts at a FI accessed with the same username/password, you want to de-activate all of the accounts and then re-activate them.

ilyaz

Got it! Thanks!

splasher

See this article: EWC->QCS No Pwd  It explains why those passwords are no longer required in the Password Vault.

BTW, this is not a recent change, it happened last year sometime if my memory is correct.

ilyaz

splasher, thanks for your suggestion. But what's strange, that of nine accounts I have, one with a password still there is working fine, while eight without the passwords don't work... Why this change was selective? Shall I Deactivate/Reactivate each of those eight accounts?

splasher

The first thing to try is going to Edit->Preferences->Quicken Id and click on "Sign in as a different user".
Logout and log back in using the same Quicken Id.
If that doesn't help, then de-activate and re-activate the accounts but you have undo all of them before you start the activation. 

ilyaz

Thanks again for your suggestions. I'll try them in a few days. However, what do you mean "but you have undo all of them before you start the activation. "

splasher

If you have multiple accounts at a FI accessed with the same username/password, you want to de-activate all of the accounts and then re-activate them.

ilyaz

Got it! Thanks!

ilyaz

Hello, splasher, and thanks for your advice! Just tried to log out and sign in. It worked! Got all accounts updated!

splasher

Great