Category is not saving when payment is memorized

When I enter a Category on a payment line and click Ctrl-M to memorize the payee, the Category is not being saved to the Memorized Payee List. This used to work just fine.
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Answers

  • Gabriele
    Gabriele Member
    Did you save the transaction before you clicked Ctrl-M?
  • Geoff Stuart
    Geoff Stuart Member ✭✭
    No I usually hit Ctrl-M and then Ctrl-Enter to save the trans.
  • Quicken Paloma
    Quicken Paloma Moderator mod
    Hello @Geoff Stuart, 

    Thank you for reaching out on Quicken Community. I am sorry that you are having difficulties with memorizing a payee.
    To effectively memorize a payee save your transactions first and then hold down Ctrl-M simultaneously to memorize the payee. You will know it is successful once Quicken notifies you that the payee is about to be memorized. 

    If using this short key method is unsuccessful then you can always enter it in manually. To enter in a new payee select Tools >Memorized Payee List >New Payee (bottom left corner). 

    Hope this helps. Let us know how it goes!

    -Quicken Paloma


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