Express web connect

Question

Yesterday Express web connect was working for both Chase and Bank of America.  Now only direct connect is available.

Any clues or answers?

Jerry Pederson · Answer

My mistake.  However, neither connection was working.  I have since restored my files from an older backup and the problem is resolved.

Ps56k2 · Answer

just out of curiousity - why are you using EWC vs DC - when DC is avail ?

Lisa B. · Answer

I am having the same issue and it continues to keep happening.  The only way I am able to download transactions from the banks using express web connect is to reactivate those accounts or reset them.  I have had to do this several days in a row.  My one bank that uses direct connect downloads with no problems.  There is no error code when the express web connect accounts do not download.  When searching for an answer I found that this was a problem quicken customers were experiencing in January of this year.  They were directed to switch the QCS channel to the FDS channel.  I also read that this is no longer an option for solving this issue.  Please help with solution other that deactivate and/or resetting bank accounts.