How do I upgrade my subscription from starter to deluxe?

Question

When I go to the manage my subscription page I see the plan I'm currently enrolled in.  When I select upgrade I'm taken to the page that shows all the options.  When I move the cursor to any option I see a red circle with a line through it - which indicates the option is not available.  I renewed back in April 2021.

Jim De · Answer

Thank you Sherlock.  I did follow the directions listed in your link and didn't have any problems until I reached the last page "Upgrades."  It was at this point that I couldn't select any option - the cursor turned to a red circle with a line through it for any option I tried to select.  I will contact tech support on Tuesday as I assume that Quicken might be closed tomorrow.  Thank you again for taking the time to respond.

Sherlock · Answer

If you haven't already, you may want to review: https://www.quicken.com/support/how-do-i-manage-my-quicken-subscription

If you're having difficulties following these directions, I suggest you contact Quicken Customer Support: https://www.quicken.com/support/