status icon error

cromaney

Over the past several months I have been getting false status icon errors on my Quicken Deluxe software. After an update of my accounts, Quicken will indicate the "you have tasks to perform" icon (blue dot) or "you have transaction" icon (red flag) on some of the accounts but when you click on those accounts there are no blue dots or red flag icons indicated on the account. What would be causing this error?

Chris_QPW

What kind of account types are these?

ajs

I have begun seeing these false blue dots after the last update (quicken premier R52.2) . Has anyone been able to get rid of these false "tasks to perform" icons? If I open the account it disappears, but then reappears again when Quicken is opened.

thanks

UKR

https://community.quicken.com/discussion/comment/20386132#Comment_20386132

Are you talking about icons showing in the Account Sidebar (aka Account Bar)?
For reference, the icons and their meaning are discussed here: https://help.quicken.com/display/WIN/About+the+Account+Bar

For blue dots, did you actually review the downloaded transactions in the register and make changes, if necessary? https://help.quicken.com/display/WIN/Status+column+icons
If you didn't, I could understand that the icon reappears because the "New" status still exists.

ajs

Yes. the blue dots on the left side of the account sidebar. Quicken says there are no transactions to review. It appears on accounts that are completely reconciled with no new transactions or anything to review. These are all accounts from Raymond James, perhaps it is something to do with their downloads.

thanks