Transaction Sync Errors

Hello,

I have two transaction sync errors that come up whenever I sync:

We had a problem syncing this Transaction: in "(null)" on "3/10/21" [(null)] for 1.64
We had a problem syncing this Transaction: in "(null)" on "3/10/21" [(null)] for 0.34

I do indeed have two transactions for these amounts on these dates, in two separate accounts from the same bank (Pentagon Federal Credit Union).

How do I get rid of these errors? Thanks in advance......

Answers

  • Quicken Paloma
    Quicken Paloma Moderator mod
    Hello @DCKiwi

    Thank you for reaching out to Quicken Community. I apologize you are having this issue. I would recommend resetting your Quicken cloud data. To reset your cloud data hold down the Options key, then select Help (top right corner) >Troubleshooting >Reset Cloud. 

    Once your cloud resets close Quicken and launch a new session. It should no longer give you those error messages when you attempt to sync your file(s) again. 

    Hope this helps. Please let us know how it goes. 

    -Quicken Paloma 
  • DCKiwi
    DCKiwi Member
    This worked - thanks!
Sign In or Register to comment.