Transaction Sync Errors
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DCKiwi
Member, Mac Beta Beta
Hello,
I have two transaction sync errors that come up whenever I sync:
We had a problem syncing this Transaction: in "(null)" on "3/10/21" [(null)] for 1.64
We had a problem syncing this Transaction: in "(null)" on "3/10/21" [(null)] for 0.34
I do indeed have two transactions for these amounts on these dates, in two separate accounts from the same bank (Pentagon Federal Credit Union).
How do I get rid of these errors? Thanks in advance......
I have two transaction sync errors that come up whenever I sync:
We had a problem syncing this Transaction: in "(null)" on "3/10/21" [(null)] for 1.64
We had a problem syncing this Transaction: in "(null)" on "3/10/21" [(null)] for 0.34
I do indeed have two transactions for these amounts on these dates, in two separate accounts from the same bank (Pentagon Federal Credit Union).
How do I get rid of these errors? Thanks in advance......
0
Answers
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Hello @DCKiwi,
Thank you for reaching out to Quicken Community. I apologize you are having this issue. I would recommend resetting your Quicken cloud data. To reset your cloud data hold down the Options key, then select Help (top right corner) >Troubleshooting >Reset Cloud.
Once your cloud resets close Quicken and launch a new session. It should no longer give you those error messages when you attempt to sync your file(s) again.
Hope this helps. Please let us know how it goes.
-Quicken Paloma1 -
This worked - thanks!1
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