Quicken does not recognize my paid membership.

I renewed my subscription for Quicken Deluxe on 7/3/2021. When I attempt to synch my data to the cloud I get a message that says that I need to renew my membership. When I click on the link and log on, I get a message that says "Something went wrong"; I am then directed back to the logon screen and the entire process repeats. What do I need to do?

Answers

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Try logging out and back into the same account:
    Edit -> Preferences -> Quicken ID & Cloud Accounts -> Sign in as a different user
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
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