After recent update, credit card account got changed to a loan. How do I convert it back?

I've been using a specific credit card account since 2008. I use it for all my normal monthly spending, therefore I have all my bill reminders set up to go to that account when I enter them. After the last Quicken update (did not change versions, just updates) this account somehow was converted to a loan. It now shows loan balance, etc on the register view, and it changed all my bill reminder accounts to a different account (appears to have chosen the first alphabetical account). Is there some way to change this back? I've looked anywhere and can't see how to do it. I don't really want to have to start a new account since I've been using this one for 13 years.

Answers

  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @""Marvin McDonald" ,

    Restore your Manual Backup file that you should have created or restore the Automatic Backup, Quicken creates prior to the upgrade / update.

    thecreator - User of Quicken Subscription R34.24  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 21390.2025
                       Windows 11 Pro 64-Bit Build 22000.71
    also            Windows 10 Pro 64-Bit Build 19043.1110



    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • Marvin McDonald
    Marvin McDonald Member
    This issue started about 2-3 months ago so I do not know the exact date that it started. I back up my data each time I use Quicken, but I do not append the date to the backup name so I only have the one most current backup.
    I exported all the transactions from this account to a TXT file thinking I could delete the corrupted account and then import the transactions from the TXT (or Excel) file, but I do not see an option for that either.
    Any other ideas?
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    This issue started about 2-3 months ago so I do not know the exact date that it started.
    What version .... Help --> About Quicken
    If started a couple of months ago - why not address it then ?
    What about the Quicken Auto Backups - you should have a bunch of those AND any created by any Quicken update.


    Quicken Subscription - Windows 10
Sign In or Register to comment.