Huntington Bank download incomplete

I have an issue with automatically downloading from Huntington bank. It connects with the bank and says download complete w/o errors but there is no data populated. I can however go to Huntington website and download the desired statement and have the data populated in Quicken...any help would be appreciated!

Details:
Windows 10 Enterprise - updated 7/7/21
Quicken Deluxe R33.24

Comments

  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @acekak

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your Huntington Bank accounts. I'm wondering here if the connection might just need to be reset since we're still successfully connecting. We can try deactivating/reactivating the account to see if that might help us with the issues you're having. I'll leave steps down below on how to do so.

    First we'll try deactivating all of the accounts for the affected FI. You can do so by following the article listed down below.

    https://www.quicken.com/support/deactivate-online-banking-services-quicken-account

    Once all the accounts are deactivated go ahead and follow the article here on reconnecting the accounts.

    https://help.quicken.com/pages/viewpage.action?pageId=3216277

    Once you've had a chance to try these steps please let us know how it goes! If you're having issues we'll see what our next steps are.

    Thanks,

    Quicken Francisco


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