Ann Taylor LOFT credit card account does not recognize password

Question

I changed my password for my loft credit card. I am trying to update the password on quicken and it keeps telling me I have the wrong password. I have changed it multiple times and I can login with my credentials on the credit card's web site but quicken tells me my password is wrong.

Ps56k2 · Accepted Answer

sometimes there is a disconnect between the actual CC website password, and what they share with Quicken.Are there any special chars - and how long is the password ?Also - just noticed - there are TWO entries for the Ann Taylor LOFT credit card - did you try both ?58557    58557    58557    Ann Taylor Loft Credit Card    http://www.loft.com/    1-800-342-5266    https://d.comenity.net/loft/    ACTIVE                   
CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT   
58602    58602    58602    Ann Taylor Loft MasterCard    http://www.loft.com/    866-886-1009    https://comenity.net/ac/loftcard/public/home    ACTIVE                   
CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT   
also [EDIT] - updated topic title to better reflect actual Q&A and name of CC

amechev · Accepted Answer

Thank you. Apparently a very long password was the problem. Switching to a shorter one did the trick.