How do I fix a missing transaction from my credit card?

I entered a transaction in my register but the matching transaction never downloaded. It's clearly on the credit card website, but never made it into Quicken for Mac

Answers

  • jacobs
    jacobs SuperUser, Mac Beta Beta
    Are you sure it didn't download and automatically merge with your manual transaction?

    In any case, all that matters is that your Quicken register is correct. If you've checked your register against your credit card, if your Quicken balance matches the credit card, it sounds like you're in good shape. (I know you probably are looking for an explanation. If it didn't download and auto-match, I wouldn't worry about it unless this becomes a recurring problem.)
    Quicken Mac Subscription • Quicken user since 1993
  • RickO
    RickO SuperUser, Mac Beta Beta
    If the Clr checkbox is not checked, you should manually check it (turning it to a blue checkmark) so that it will reconcile correctly next time you reconcile.
    Quicken Mac Subscription; Quicken Mac user since the early 90s
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