Wells Fargo download not working

I received the message that WF doesnt support Direct Connect so I reset my connection to Web Connect, and even though it says no data will be deleted, it has somehow reset my accounts to a 0 balance, and will not connect/download any transactions. I've restored old versions, reset the connection many times, etc. Still no luck and now all WF accounts are messed up.


  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @JLK

    Thank you for reaching out to Quicken Community. I apologize you are having this issue. To better assist you I need more information. For instance, what other error codes/messages are you getting? Are you able to take a screenshot of the message stating that Wells Fargo no longer supports Direct Connect? What version of Quicken are you using?

    To check the version of Quicken being used select Help >About Quicken. 

    For instructions on attaching a screenshot click here. Please note that you may have to drag the image into the response box. 

    Once more information is obtained we can move forward with diagnosing the issue. 

    -Quicken Paloma 
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