Logging in after update

Disneymom
Disneymom Quicken Windows Subscription Member
in Installing and Updating (Windows)
Quicken Deluxe (newest version) recently updated on my PC. When I open it the log on screen is blank and I can not "x" out of it or do anything. How can I fix this? Should I delete it and reinstall? Thx!

Answers

  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @Disneymom, 

    Thank you for reaching out to Quicken Community. I apologize you are having this issue. I would recommend un/reinstalling. For instructions on this please click here. 

    Hope this helps. Please let us know if you have any questions or concerns. 

    -Quicken Paloma
  • Disneymom
    Disneymom Quicken Windows Subscription Member
    Thank you for your help.....unfortunately after I uninstalled Quicken and tried to reinstall it I keep getting error messages and it will not finish installing. Any ideas??
  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @Disneymom

    Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.

    The Described behavior can be caused by multiple things, as such we would recommend contacting Quicken Support directly for the best assistance. I will leave our hours down below so you can find a time that works best for you.

    Click here to review Quicken Support's hours of operation.

    Thanks,
    Quicken Francisco

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