Quicken 2021 Spending Accounts balance wrong

Question

On the Home screen, under "Stay on Top of Monthly Bills", the "What's Left" balance is way off.  The report is off by over $100,000.  That's quite impossible.  It seems "Spending Accounts" has the wrong balance.  When I switch to different accounts on that report, they are correct, but when I go back to my main checking, it is incorrect again.  I have Super-validated multiple times, but that balance is still incorrect.  Is there a way to find out what is contributing to that calculation? :/

mcmattaustx · Answer

Thank you for the suggestion.  I think I figured it out.  I don't use the online biller and bill payment system that was introduced a couple of years ago.  I had all of my billers entered though.  Short answer to solve this problem is Remove Billers that you are not paying with the online bill payment system. Thanks for the help and answers.

UKR · Answer

If you haven't done
so already, I'd say it's time to call Quicken Support on the phone and request
help.  Let them do a screen share session
with you to review the situation on your computer, to determine the nature
of the problem and to figure out how to fix it.

Quicken Support:

* To contact Quicken Support,
     please use this link only:
https://www.quicken.com/support#contact-support  and select Chat or Phone support. 

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     at the support website.

* To start Chat or see the
     support phone number, your browser must allow popup windows from https://www.quicken.com

          See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest

* If you are eligible for
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     when you log in with your Quicken ID.

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mcmattaustx · Answer

My main balance is correct. I reconcile every day.  The Projected Balances is wrong for no discernable reason. That is why it is an error that I'm reporting. I need to know how the projected balance is calculated so I can find transactions that may be in error.  I have seen mention of bill reminders being included and overdue bills being included. I need to know how to get to the source of that calculation so I can find the error.