Incorrect Placeholder added to investment account after I download
What should I do?
Answers
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Hello @jz
Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing this issue with the placeholder transaction. I'm wondering does it show up each time after downloading transactions again? Its very weird for it to keep appearing each time. What FI is this issue from and did you recently connect the account for the first time?
I'm wondering if you add the information to the placeholder then delete it will it potentially work here? If you haven't tried this I would try to see if this might resolve the issue.
Once you get a chance let us know more details and if we're able to remove the placeholder. From there we'll better understand our next steps/options.
Thanks,
Quicken Francisco
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