Won't allow me to rename an account

nrpardee
nrpardee Quicken Windows Subscription Member ✭✭
I added a credit card, which comes in with the standard name CREDIT CARD Xnnnn. I renamed the account, which I have done often to accounts in the past. It appears, but whenever I do an update for all my accounts, the CREDIT CARD Xnnnn name comes back. When I only updated that one account, it persisted. Suggestions?

Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    If you are syncing to Mobile/Web try doing this and after you have renamed the account:
    Edit -> Preferences -> Mobile & Web -> Reset your cloud data
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    This is my website: http://www.quicknperlwiz.com/
  • nrpardee
    nrpardee Quicken Windows Subscription Member ✭✭
    That made it through one update without changing the name, so I'm optimistic the problem is resolved. Thank you!