Cannot add a loan or add a mortgage to an existing account

When I am attempting to create a new loan account, the system will not allow me to progress past the "Add Loan Reminder" page. I will hit Next on the "Your Loan Reminder" page, it will bring me to "Loan Payment Reminder". I will update to the correct account the funds will be coming out of but it will only go back to the "Your Loan Reminder" page and will not continue. When I attempt to "X" out of that window, it will ask if I want to cancel the creation of the account.