Editing/deleting a transfer in the "from" account changes the transfer in the "to" account

Eric L Dahl

I have recently started using the current version of Quicken for Windows 10. To get started, I downloaded a few months of transactions from three bank accounts and imported them into three Quicken accounts. These accounts have many transfers between them. For each of the transfers from Account A to Account B, for example, "TXFR" appears in the Check # field, and in the Category field I selected [Account B]. I then reconciled Account A month by month, so that the Quicken Ending Balance agreed with the Online Balance. As a next step, I began to reconcile Account B in a similar fashion. The Quicken register for this account listed a transfer that is not listed in the bank statement for this account, so I deleted it. When I did so, a corresponding transaction was automatically deleted from Account A. This same problem occurred with many transactions in Account B. Consequently, by the time I finished reconciling Account B there was a very large difference between the Quicken Balance and the Online Balance for Account A.

I find this mystifying. Any suggestions about how I can set up Quicken or manage transfers between accounts so that this problem doesn't occur?

Eric L Dahl

**PROBLEM SOLVED.**
I eliminated this problem by creating a new Quicken data file and, instead of downloading and importing transactions, I used Express Web Connect to bring the transactions into Quicken. All the transfers were recorded properly and no adjustments were needed when reconciling the accounts.