connecting issues

Chase Bank does not recognize my username or password..I cannot download my Bank data from Chase..This has happened only in the past few days..Is this a Quicken issue or Chase Bank

Answers

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    WHEN does this happen?  Can you log into Chase's website directly?  Have you recently changed your ID or password at Chase's website?  Is this happening in your Q desktop product ... or Q Mobile or Q Web?
    Are you having this issue with downloading from any other Financial Institutions?
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP