Register Transactions

Question

I would like to know why all my register transactions do not download from my financial institutions?  One bank normally downloads all transactions, while the other almost always misses some.

NotACPA · Answer

Back to my original questions WHAT is shown in "Transactions Download" (for these accounts) and WHAT financial institution?With this info, we can BEGIN to figure out what's happening.

dougr77 · Answer

Sarah and NotACPA, thanks for the help.  Both institutions in question are listed in my account list.  As I indicated, the problem is that all transactions are not downloading from one of them.  It appears to be random transactions each month.  Is this a problem with Quicken, or my financial institution?

Quicken Sarah · Answer

Hello @dougr77

Apologies for the confusion :)

@NotACPA is asking what is displayed in the columns for "Transactions Download" and "Financial Institution" in your Quicken account list.

To find this information, open Quicken and go to the Tools menu at the very top and select the "Account List" option from the list.

If the columns for Transactions Download and/or Financial Institution are not visible in the Account List window, go to the "Options" button at the bottom left and check the boxes to show each column.

We hope this helps and please let us know what you find, thank you!

Sarah