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Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
Fidelity changed password - Quicken states incorrect
theblantons
I just changed my Fidelity password and so I matched that change in the Quicken password vault.
When I do a one step update, Quicken says the password is wrong. When Quicken allows me to say that the password has changed, I entered the password again which Quicken errors on again. Quicken provides a link to Fidelity Investments, which I successfully login with the same username/password that Quicken says is wrong even though it works on the Fidelity website.
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Boatnmaniac
If your Fidelity PW contain special characters (in particular...
&
,
<
,
>
,
\
, or
/
) you might want to try changing your PW to include different special characters or to not include special characters. You can read more about this in this Support article:
https://www.quicken.com/support/password-vault-your-bank-could-not-use-password-you-entered
.
Quicken Paloma
Hello
@theblantons
,
Thank you for reaching out to Quicken Community. I apologize you are having difficulties updating your account(s). If you are certain that you are up to date and your credentials are correct, I would recommend to de/reactivate your account(s).
To do this please follow the link below.
https://www.quicken.com/support/deactivate-online-banking-services-quicken-account
Please attempt the troubleshooting steps above and let us know how it goes.
-Quicken Paloma
Sabanim
@theblantons Did you ever get this resolved?
If so, how?
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