Hello @Jfaltynski
Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with updating your program. I believe you should just need to install the mondo patch as your program is trying to update but is getting stuck in this state. I'll leave the patch down below.
https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product
Once you get the chance let us know if you're able to get the program open and running again.
Thanks,
Quicken Francisco