Why do downloaded transactions usually get assigned to the same incorrect payee?

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My downloaded transactions from Discover are regularly (a majority of the time) assigned to the same, incorrect payee. No category is assigned.

I must then go to my Discover accounts, identify the Payee by amount and update the Quicken entry.

This has been going on for several months. I've been thinking that a new release would fix the problem.

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Answers

  • Sherlock
    Sherlock Member ✭✭✭✭
    Answer ✓
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    If you haven't already, you may want to review the documentation on the subject: https://help.quicken.com/display/WIN/About+the+way+Quicken+suggests+categories+and+payees
  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Check your Renaming Rules for an entry with Payee Name = the incorrect name.
    Review and correct what this rule triggers on or delete the rule altogether.
  • rwclaggett
    rwclaggett Member
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    Thanks.
    I deleted the rule: if "TX" then "Goodwill Cedar Park TX"
    Then I reviewed ALL my renaming rules.
  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Please review your settings in Edit / Preferences / Downloaded transactions regarding Renaming Rules.
    IMHO, all 3 settings should be enabled.
    If you are automatically accepting downloaded transactions, it might be a good idea to turn this off for a while and manually review downloaded transactions for correct Payee Names and Categories prior to accepting them individually. That should help avoid another "TX" situation.
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