Why Can't I Upgrade?
Scott6
Member ✭✭
I follow the instructions to upgrade my account but I cannot click on the upgrade buttons. The cursor changes to a circle with a red diagonal slash. What's up with that?
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Answers
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HOW/WHERE are you trying to upgrade? And, from what to what?
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
I saw the same thing. I tried to upgrade to Family and Business so I would have the online option and I get a circle with the slash through it on the Family and Business button. I'm thinking they only want to upgrade is via the phone or chat.0
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What version do you have now? If you have a current subscription all versions have online features. Or are you trying to buy a new subscription?
I'm staying on Quicken 2013 Premier for Windows.
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I'm not sure who you are talking to, but I have Premier and just paid my yearly subscription. I save my copy of Q to the dropbox cloud, but it would be nice to see that online as well. My company computer will no longer let me download the Q template for Windows to my computer. So, I'm stuck waiting to I get home and fire up the personal laptop to enter a transaction. [Removed - Unhelpful]0
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